FREQUENTLY ASKED QUESTIONS
Yes, all watches are inspected under high magnification by our in-house Swiss-trained watchmakers before being put on the shelves to ensure there are no signs of damage to any parts or components. In addition, all products must undergo a rigorous review process.
purchased on Wristcheck are shipped via one of our trusted courier partners and are insured at their full value.
TNG eWallet, Alipay, WeChat Pay, Visa, MasterCard, American Express, Discover, Diners, JCB, UnionPay, Bank Transfer。
watches come with a one-year warranty for any manufacturer defects. For repair requests, please contact us from the form below with your order name, order number, and how the damage/incident happened. Please note that repairs completed by a third party are not covered by our warranty.
What is covered by the warranty
Movement manufacturing defects
What is NOT covered by the warranty
Accidental damage, including water damage, magnetization, drops or impacts
Wear, tear, or damage to external parts such as the strap, glass, crown, or case
Faults or damage resulting from unauthorized repairs or customization
Please refer to our full return policy for more information.
